FAQ
Custom Pens, Stationery, and OEM/ODM Services
Looking for answers about our customized services, OEM and ODM solutions, or how to create your own branded pens and stationery gift sets? Our FAQ section covers everything you need to know—from mold development, printing options, and material choices to packaging solutions and global shipping. Whether you need custom ballpoint pens, novelty character pens, or complete stationery gift sets, you’ll find helpful details here to make your customization process simple and efficient.
How can we request a quotation from you? How to order your products?
Please send your requirements to our email: wb3@wangbao.com
To provide an accurate quotation, please kindly share the following information with us.
1. Pen model (photo or link)
2. Estimated quantity
3. Customization requirements (e.g. printing, figurine, packaging, etc.)
What is your MOQ?
The MOQ for each item is 5,000 pieces. However, adjustments to the quantity can be made depending on the conditions. Please feel free to contact us via email to discuss further.
How long is the delivery time?
The sample lead time is approximately 20–25 days after artwork confirmation. Once the sample is confirmed, the mass production takes about 45-50 days for delivery. (The delivery time may vary depending on production peak or off-peak seasons. Please contact the sales representative for further details.)
Which products can be customized?
All products on the website can be customized. Please feel free to contact us via email to discuss customization details.
Where are the products manufactured?
Our factory is located in Yunlin County, Taiwan. All of the products are made in Taiwan.
Can you assist with packaging?
Yes, we offer bulk packaging and also provide fully packaged products.
What trade terms do you offer?
FOB Kaohsiung, Taiwan.